An aggrieved customer could not take it silently

Tesha P Adaeze Nwanma took to Facebook to protest the abuse she suffered in the hands of The Young Shall Grow Logistics Company. The details of her grievance are contained in her public letter to The Young. She wrote:

“Dear ‘The Young Shall Grow’ Couriers and Logistics,

I am writing this post from a place of anger and so much pain!

I am so angry, I am so pissed , I have cried and I am still raging!

How can your company be so wicked for no reason!

You charge so much for a waybill, a thing as little as a jersey, you charge 2k 3k,  as if that’s not enough, you will still collect another 500naira from the customer!

I get this calls with customers asking me, ‘Why are they collecting another 500 from me’  and I will just looking plain stupid over the phone!

When you register these things, they won’t give you a waybill number, rather when it gets there, they either send a text or call the person

Now the latest issues I am having now, is that they no longer call the customers

I am having issues in PH, Abuja and Ebonyi…. What’s my crime, I used The Young Logistics

Yesterday, I asked one of my customers to go to their office at PH, he was embarrassed, telling him to go and wait for a call, after some drama they had to start searching around for the stuff, after which they still asked him for another 500naira , which I had to transfer to the lady before she accepted to release it

This is frustrating, I am frustrated!

I have received insults, I have been called a thief all because I can’t give a reasonable explanation as to why The Young logistics are this mean!

Those of you doing this things, you will reap the fruits of your labours and wickedness in a triple fold!

Even though I have begged and begged and begged my biz partner to stop using the young, but it all falls on deaf ears, at the end, I am the one getting all the heat, insults and blames

The many times that I have used peace mass logistics (despite all the negative things that surrounds that company) I have never had an issue one bit!

Not even one issue, they don’t charge much, they will call you and give you your stuff jeje, without asking for money and they won’t give you any single stress

I am not happy at all

I am not one bit!

The young had shown me pepper

I am only paying that I come out of this mess, heaven knows that even if I am crazy, I will never go near The Young Again!

Never!”